Every Leather Coven accessory is handmade to order by artisan leatherworker Mateo Guadalupe.
Leather Coven was founded in 2013 to create a new kind of space for body-loving fetish fashion. Leather Coven is proud to have built our reputation as a beloved leader in the rapidly expanding world of queer fetish fashion through innovative designs, limitless custom-sizing, and exceptional customer care.
PRODUCTION TIME
Each of our accessories is handmade to order by one person! Production time varies by item. Estimated production time is listed on each product page. Generally, harnesses ship in 6-8 weeks and collars and other small items ship in 2-3 weeks.
Please note that the length of time of your chosen shipping method is not the same as production time. We thank you for supporting a queer & trans leather family business.
To inquire about rushing an order or to check on the status of your order, please email us at leathercoven@gmail.com.
CANCELLATIONS
Cancellations may be requested within 3 days of purchase. Leather Coven reserves the right to decline order cancellations.
RETURNS AND REFUNDS
With the exception of accepted cancellations, all of our sales are final. If you have an issue with an order you have received, please email us at leathercoven@gmail.com.
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be refunded on your original payment method within 10 business days. If more than 15 business days have passed since we’ve approved your return, please contact us at leathercoven@gmail.com.
MEASUREMENTS
While we are proud to offer free refits, customers should be careful to provide accurate and up-to-date measurements.
REFITS
All bodies are wonderfully different! If you receive an order and the fit isn’t quite right, we are happy to re-fit it at no additional cost (shipping costs may be requested). Please email us to initiate a refitting.
All bodies change! We offer free refits for life. If your Leather Coven garment or accessory no longer fits, email us about shipping it to the studio for some TLC. We'll do our best to resize your piece for the body you're rocking now.
SHIPPING
Items shipped within the U.S. will be shipped via USPS.
Items shipped internationally will be shipped using USPS First Class International Mail. International customers should provide a phone number and be prepared to pay for any import duties or clearance fees. Please also be aware that customs forms require a detailed description of contents be displayed on the outside of the package. We will do our best to be discreet while obeying customs laws.
All customers should provide up-to-date and accurate shipping addresses. Leather Coven is not responsible for stolen packages.